Privacy Policy

2.1 Contact Information: Name, email address, phone number, postal address. 

2.2 Order Information: Information related to your orders, including products purchased, delivery address, and order history. 

2.3 Payment Information: Payment details (e.g., credit card number, expiry date, CVV) are securely processed through a PCI DSS compliant payment gateway. Note: We typically do not store full credit card details. We use Shopify Payments as our Payment gateway.

2.4 Account Information: Username and password if you create an account on our Website. 

2.5 Usage Information: Information about your use of our Website, including your IP address, browser type, device type, pages viewed, and time spent on the Website, collected via cookies and similar technologies (see Section 6). 

2.6 Communications: Records of communications between you and us, including emails and phone calls. 

3.1 Directly from You: When you place an order, create an account, contact us, or subscribe to our mailing list. 

3.2 Automatically: Through the use of cookies and other tracking technologies when you use our Website (see Section 6). 

3.3 From Third Parties: We may receive information about you from third-party service providers (e.g., payment processors and delivery services). 

4.1 To Process and Fulfill Orders: To process and fulfill your orders, including verifying payment, arranging delivery, and providing customer service. 

4.2 To Manage Your Account: If you create an account, to manage your account and provide access to your order history and other account features. 

4.3 To Communicate with You: To respond to your inquiries, provide customer support, and send you order updates and other transactional communications. 

4.4 To Send Marketing Communications: With your consent, to send you promotional emails about our products, special offers, and other news. You can unsubscribe from these emails at any time. 

4.5 To Improve Our Website and Services: To analyze Website usage, improve our Website's functionality, and personalize your experience. 

4.6 For Legal and Regulatory Compliance: To comply with legal and regulatory requirements, such as maintaining records for tax purposes. 

5.1 Service Providers: We may share your personal information with third-party service providers who assist us with payment processing, delivery, email marketing, website hosting, and other services. These service providers are required to protect your personal information and only use it for the purposes we specify. 

5.2 Delivery Services: We share your name, address, and phone number with our delivery partners for the purpose of fulfilling your order. 

5.3 Legal Authorities: We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena or court order. 

5.4 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company. 

5.5 With Your Consent: We may share your personal information with third parties if you have provided your consent. 

6.1 Essential Cookies: Allow our website to function and provide core features. 

6.2 Analytical Cookies: Help us understand how you use our Website, so we can improve it. 

6.3 Marketing Cookies: Used to track your browsing activity, provide targeted advertising, and measure the effectiveness of our marketing campaigns. 

7.1 Secure Socket Layer (SSL) Technology: For secure online transactions. 

7.2 Access Controls: Limiting access to your personal information to authorized employees and service providers. 

7.3 Data Encryption: Protecting sensitive information during transmission and storage. 

7.4 Data Centre Security: Storing data in secure data centers. 

9.1 Access: You have the right to request access to the personal information we hold about you. 

9.2 Correction: You have the right to request that we correct any inaccurate or incomplete personal information. 

9.3 Erasure: You have the right to request that we erase your personal information in certain circumstances. 

9.4 Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances. 

9.5 Objection: You have the right to object to the processing of your personal information for direct marketing purposes. 

9.6 Withdraw Consent: If you have provided consent for the processing of your personal information, you have the right to withdraw your consent at any time. 

9.7 How to Exercise Your Rights: To exercise any of these rights, please contact us using the contact details provided in Section 12. 

Email: enquiries@cfulton.com.au

Phone: (03) 9822 3041 

Address: 15-21 Hall St, Hawthorn East, VIC 3123